The sales process was good, the contract phase was drawn out and frustrating, but once the build began the process was very smooth. Communication was always timely and professional.
Reviews
Eleanor
From my very first meeting with Aveling to my last everything has been a breeze. Every time I had a question my emails were answered so quickly and any query I had about the build itself _____ was able to answer straight away. I felt supported the whole way through the building process, I was never left in the dark and was constantly updated with anything going on. Thank you Aveling Homes for making this process so easy!
Koch
It’s been a long journey, as I definitely built at a crazy time; but we got there in the end! A lot of the issues we had were out of everyone’s control, and Aveling did their best to minimise the effect it would have on the build time. All Aveling staff were always approachable, friendly and helpful and responded to my questions as best they could, and I fully understand that sometimes their hands were tied. I would definitely recommend Aveling to family and friends; my home is finished off beautifully and I can’t wait to move in!
Shaun
Overall they were ahead of schedule and under budget with a quality build. I would not have an issue recommending them or building with them again based on my experience in the last 14 months even the warranty offered in my opinion is phenomenal. I work away and could barely visit the house construction so relied heavily on them to do the right thing and they delivered
Jordan Fyfe
An amazing group of people who helped and went above and beyond every step of the way
Jake & Crystal
The only aspect of our entire build from start to finish that was less than satisfactory was during Pre Start selections. We found _____ to be a little difficult to work with. She was rigid in the way she approached the work for example “I only work forwards, I don’t work backwards” in response to us needing time to get back to her on decisions. She was unwilling to source suppliers for our selections that were not “standard” and wanted us to find the suppliers ourselves. She reluctantly sourced some suppliers for us once we had exhausted all our research efforts. In addition to this we found her response to emails and phone calls to be unacceptably slow. The entire pre start selection process was overly prolonged and difficult and not enjoyable and exciting for first home / forever home builders.