______ _____ was fantastic as a first contact point. He helped along the way when I hit some problems and was really invested in providing top quality service. Prestart process was efficient and everyone went out of their way to make it positive. ______ was fantastic and replied promptly to email queries. There was a couple of times that were frustrating because she would need to go back and forth where it would have been easier for me to speak directly but she followed up every time and the outcomes were positive. I didnt deal directly with ___ much but he ensured that things kept moving and helped prioritise some items to get the building completed when he knew I had a deadline. Also ______ stepped in for ___ and got a lot of the things fixed up really quickly following the prehandover meeting. A special thank you to the tiler Danny who did a fantastic job and the painter who did the ceilings and door frames. Only a couple of disappointing things like having to ask about things that clearly looked wrong and probably should have been picked up by the installers at the time – such as the lights at the front and the sliding door pelmet. Also that ______ asked for the plasterer to go over the walls with a light and patch where needed because there were too many things to mark down but they only patched the bits with tape. During painting you could see many deep gouges in the walls – some very close to and between bits that had been marked and patched.
Staff Names Removed
Jones
From start to finish the experience has been rewarding and smooth. Every item of interest has been rectified and dealt with in a timely fashion. The patience of all staff especially _________ and _______ has been exceptional and needs to be recognised and commended. Aveling have done an excellent Finnish on our family home and we will be most certainly be recommending the Aveling Group.
Dahanayake & De Silva
We did the sales plans with _______ and he was very helpful and professional. He accomodated all our requests in to the house design and he was a key factor to sign up to build with Aveling Homes. ________ handled the Pre Start process well. _______ also responded to our queries and sorted out the things quickly. _______ was also professional in his work. We like to appreciate every one’s efforts and wish to thank Aveling Homes for building our home to high standards.
Tran
Was happy with the entire process with Avelings, all members were organised and informative. Massive shout out to ______ ________. For being honest in with regards to floor plans and being a first home buyer.
Wells
As a Next Residential client the overall experience has been very positive with minimal issue with the building process. We felt well informed throughout the process and the build has met my expectations. We dealt a lot with _____ ______ at the beginning of the process, his knowledge and expertise is highly commendable. We can not speak highly enough of the work and time he spent on our design. Thank you for making this experience very enjoyable.
McAllan
Ever since I walked into the display home and talked with _____, the sales rep, I have been nothing but happy with the level of guidance and professionalism that has come from my experiences with Aveling. Whenever I have had a question/ query whomever I have dealt with have been quick and efficient in their reply and I knew that I was dealing with a great team. From _____ to ________ and _______, my build has been nothing but a pleasure. I am extremely happy that I have chosen Aveling to be my Builder and would most definitely use them again and recommend another person(s) to use them.