very good. just a few small overseen things as per inspection form

give your supervisors less houses to look after to ensure that they can be on hand to complete all necessary checks during construction to avoid unnecessary delays due to poor workmanship of contractors.

better management of trades would improve the rating, trades are too often left to their own devices with too little supervision from the site supervisors

the cleaner didn’t do a great job, kitchen cupboards have been lightly scratched due to dust on the surface and being wiped with a wet cloth.

Honest timelines would make for more satisfied customers

delays and excuses.