Time from sign up till the start of construction was far too long. Paper work took twice as long as the actual house was to be built. Extremely disappointed with the verandah debacle. Believe the costs to fix the verandah were ridiculous as we watched what was done we didn’t think the price charged was appropriate. We do understand that we should have checked the plans before signing but also expected the drafting person would have some common sense and have pointed this out. I mentioned the gable /verandah several times with _______ & _______ and they assured me it was correct. A picture was given to both of what we wanted which clearly showed the large verandah.

Overall the finished product is acceptable. _______ has done a great job with the time and quality of the build. The appalling customer service on _______’s behalf is a real let down. The cabinets are still unacceptable. Finally on comparison of the specification with other builders Aveling does not provide the level of standard products to be expected form a builder of this level.

We are very happy with the overall experience with Aveling Homes and their staff, however I would suggest that maybe you look at changing some off your contractors, as that seems to be where you are being let down in the building experience. I have yet to experience the after Handover service with any issues we may have after moving in, but I do hope the good service continues.

Efficient and followed up issues promptly

After meeting with _______ and signing up with Aveling Homes, I must say it was the best decision we had made. As we are first home builders this process has been amazing and we will recommended Aveling Homes to everyone! So thank you for making our building experience a great one.

Extremely satisfy with the final product. Good customer service and good attention to details. Would recommend Aveling homes to anyone anytime.