Your staff who are doing pre start should be given more training and _______ provided us with the wrong colour. We had asked about the colours of the _______ display home and she mentioned that there were 3 colours. We made it very clear that we do no want the dark colour and will go with the lighter ones. This was noted down during our pre start meeting. But we were given the wrong information as there were only 2 colours used for the render of the house and not 3! And when this was brought to the attention of the office as always they asked if there was anything in an email. Now when you have a pre start meeting you have faith in your consultant to do the what has been discussed. Sales consultant should be more transparent with progress of the house. Not tell us sign the contract and you can change this later on at the pre start. Being 1st time builders we were naive and not aware that once you sign the contract you can’t change anything as all that includes cost. 1st home buyers do not have extra cash in their banks to pay for any extra variation cost. More information of what happens after the contract is sign would had been great!
Reviews
SANJA BOZIC
STRESS FREE AND EAZY. I WAS KEPT INFORMED THROUGHOUT EACH STAGE. STAFF WERE FRIENDLY AND HELPFULLY.
JURNA EINFALT & SHAHARDI BIAHGI
Apart from a little misunderstanding with my Pre Start consultant (which was resolved), we had a great experience with Aveling Homes. All our queries were answered fairly quickly and construction went relatively fast. We would definitely recommend Aveling Homes to our friends and family. Thank you 🙂
CALLIE AND SAM HAGDORN
I have loved our build with Aveling homes. Every stage of the build we have had helpful, happy and experienced team members to assist us. From our design initial consultant to the final key handover, it’s been a wonderful experience. I am bursting to be able to move into our new home, and start our life within it’s walls. Thank you for building us such a lovely, strong home.
HOWARD RICHARDSON & ROSA TASSONE
this was our first build at quite a mature age, but we have found the build very satisfying and extremely pleased with the whole experience very happy with the end result. thank you so much Aveling Homes.
AVINASH & KESHI DESHPANDE
great experience and construction consultant _______ was very helpful throughout the process. Great service provided by her!