Based on stories we have heard others have during their build we feel very lucky. Purely based on our own journey we are so pleased with our overall experience with all of the people involved in the build. Our sales guy couldn’t do enough. There were a couple of issues with paperwork but nothing drastic and we can all make errors so that doesn’t change our ratings. Pre start with _______ was easy and turned out to be really fun. She is clearly knowledgeable and knows your products well. _______ has been great and a pleasure to deal with. Our site supervisor _______ has been amazing. They’re an absolute credit to the company. The trades that have come out have been neat and seem to take pride in their work and the results have been quality. The brickies in particular were really good, as was the tiler, and I hope they’re part of the regular trades that you deal with. _______ seems to be all over everything and had the trades lined up well in advance. Honestly there’s not much i could pick fault with. Please ensure our gratitude are passed on to _______, _______ and _______ and their supervisors. Individual people can make a company and they have most definitely helped with our overwhelmingly positive experience and we wouldn’t hesitate to recommend you guys. We already have been doing this on Facebook. I have found it strange that a lot of people don’t seem to be aware of Aveling and I think perhaps profile and marketing is something you could look to improve on. Everyone seems to know Dale Alcock build quality houses, if people look for style and a solid wow factor they seem to talk about them and even HGWA now. Aveling is maybe a quiet achiever who needs to show their face a little more and stand for ‘something’. You should also note feedback from our building inspectors. They have said several times that they find multiple issues with builds and receive generally problematic responses from the buildinh companies involved. They say they find very few issues with Aveling builds and that you are happy to work with them for the benefit of your mutual clients. They have even gone as far as saying that they would recommend Aveling in their professional capacity as inspectors and I hope that you take this as a huge compliment.