We were extremely satisfied with our construction phase, with any issues being addressed in a mutually beneficial manner. The pre start phase, although we were satisfied with the end result, we found it frustrating the slow turn around and the informal manner of some responses. This issue was brought up during a similar survey at the time, and we found it improved. During the pre start phase we also found it frustrating the lack of available coatings, which made the decisions difficult to finalise prior to the pre start meeting. If as part of the pre start online portal there was an indication of upgrade costs, this could have gone a lot smoother. The only other issue we would like to make comment of once again, was the lack of choices with regard to available window dressings. With all other items in pre start there was a broad selection across multiple suppliers, to allow excellent choice to suit what we wanted. All of the above being stated, we are overall very happy with the outcome and would happily build with Aveling Homes again when the time comes.