Excellent experiences with receptionists (they are very friendly and effective, helpful). Site manager very nice but didnt seem to accomplish the tasks that needed to be completed. Time frames inconsistent, completed over 8 weeks over time and still not even done yet and will require days of tradespeople at the house. need to be honest about time frames. Communication needs to be better and people need to be accountable for the tradespeople they are using to ensure job done properly. This was our first experience building a home and not positive.