Pre-construction was nothing short of excellent. After that I’ve been passed to a number of staff members which I feel is unprofessional. Each saying the same thing “I will be with you until end of construction” The works that were carried out on site took a long time and are of average standard. This resulted in scratched benchtops, rough painting, storm drainage grading the wrong way, structural items not complete/done to code, etc. What I will say is the office and my particular CL always had a high standard of customer service. This also was evident through the construction manager who came out on site to listen to my concerns and sort a few things out.