Took too long failed to understand what the industry required which is a major failing as the sales consultants should be aware of what is going on in the markets they are placing houses if not then they should know. In one meeting back in April 2015 it was agreed that the failure to comply with the MRA requirements resulted in a total redesign a delay in stating and completing and of course the usual price increase that builders seem to always manage to apply as most seem to go beyond the “price” period. At times the experience was very stressful and thankfully I have a good support network that has guided me through a most traumatic experience in what should have been an exciting time and experience it has left me with a feeling of “I am over it” which is not a good reflection on Aveling Homes. As a minnow in the market I don’t expect this will have any changes on how Aveling conduct business which looking at the set up and organisation it should. Hopefully the quality of he build will ease that pain over time.