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from 798 reviews, which is wholly owned and operated by Aveling Homes Pty Ltd, displays the official customer handover reviews that have been received by Aveling Homes Pty Ltd since January 2014.We decided to establish this review website for our customers as we strongly oppose review websites that allow people to be paid incentives in exchange for their reviews. As the ACCC says “The ACCC recognises the potential for incentives to cause biased reviews, inflating review results and misleading consumers in some circumstances”: ACCC Online Reviews Guide-November 2013.

Aveling Homes is proud to say that no review on this website has been received due to a financial incentive.

Any official customer handover review form that did not have an option for the customer to provide an overall rating of Aveling Homes Pty Ltd has not been published. Some clients may specifically request that we do not publish their official customer handover review. If a client makes such a request then we will not publish their handover review. Aveling Homes Pty Ltd will keep a copy of such requests. Prior to January 2014 Aveling Homes Pty Ltd did not conduct official handover reviews. Aveling Homes Pty Ltd has verified that all published reviews are those of actual clients. Aveling Homes Pty Ltd confirms that no review has been altered prior to publication except for the removal of employee and sales agents names in order to protect their privacy (this accounts for the underlined spaces in some reviews) is not associated with On the 1st of February 2017 Aveling Homes Pty Ltd consolidated its various trading names and as a result of this decision now includes official customer handover reviews from the First Home Owners Centre and Aveling Developments. Building contracts for all reviews on this website were signed with Aveling Homes Pty Ltd. Aveling Homes possesses a copy of each of these client reviews. Some customers have opted to provide a star rating only without a supporting comment.

  • Lauren March
    Contract Number: 11130
    Verified by Aveling Homes Official
    reviewed on April 17, 2014

     [_____] was my last liaison and was the best one we had, a lot more efficient and pro active. [_____] as the site supervisor was always informative, polite and considerate to our grievances at each time of meeting him. [_____] in pre start was lovely and so helpful, friendly. We had some problems and time wasted trying to have an air conditioning unit sourced which presented the first lot of customer service issues though. This took quite a bit of time and follow up calls, emails from us to get a result.

    just felt like I had to forever follow up on things and keep leaving messages for people to call me back. Otherwise everyone was polite and friendly.

    was just awaiting the final clean otherwise finished off beautifully.

    The overall journey was stressful being a working mum to a toddler and pregnant again, both my partner and I working shift work and trying to keep on top of things, continually chasing things up or following up, however talking to others building with other companies they have had just as many hiccups, problems so as it was our first time it was fairly good. Now knowing a bit more about the industry and how it works I would just recommend slightly better customer service and up to date contact from liaison and less changes in staff keeps it more professional and personal.

  • kerry & Alistair
    Contract Number: 11132
    Verified by Aveling Homes Official
    reviewed on April 16, 2014
  • cheryl beecroft
    Contract Number: 11246
    Verified by Aveling Homes Official
    reviewed on April 15, 2014
  • Leslie & Kyle
    Contract Number: 11066
    Verified by Aveling Homes Official
    reviewed on April 15, 2014
  • Edmund Cheng & Esther Lim
    Contract Number: 11069
    Verified by Aveling Homes Official
    reviewed on April 11, 2014
    Contract Number: G1035
    Verified by Aveling Homes Official
    reviewed on April 9, 2014
  • Melissa Magini
    Contract Number: 11121
    Verified by Aveling Homes Official
    reviewed on April 7, 2014

    I would not want our family or friends to go through the experience we had with your Site Supervisor.

  • truslove
    Contract Number: 11004
    Verified by Aveling Homes Official
    reviewed on April 4, 2014

    Thanks to [_____] for handling us during the final stages of our build.

    Again, communication was an area which we felt could have been improved. There were times which our build was delayed and we weren’t receiving adequate reasons as to why the delay was occurring (mostly during the initial stages once the slab was down).