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Aveling Homes

4.2
from 604 reviews

avelinghomesproductreviews.com.au displays the official customer handover reviews that have been received by Aveling Homes Pty Ltd since January 2014. Any official customer handover review form that did not have an option for the customer to provide an overall rating of Aveling Homes Pty Ltd has not been published. Some clients may specifically request that we do not publish their official customer handover review. If a client makes such a request then we will not publish their handover review. Aveling Homes Pty Ltd will keep a copy of such requests. Prior to January 2014 Aveling Homes Pty Ltd did not conduct official handover reviews. Aveling Homes Pty Ltd has verified that all published reviews are those of actual clients. Aveling Homes Pty Ltd confirms that no review has been altered prior to publication except for the removal of employee and sales agents names in order to protect their privacy (this accounts for the underlined spaces in some reviews).avelinghomesproductreviews.com.au is not associated with productreview.com.au. On the 1st of February 2017 Aveling Homes Pty Ltd consolidated its various trading names and as a result of this decision avelinghomesproductreviews.com.au now includes official customer handover reviews from the First Home Owners Centre and Aveling Developments. Building contracts for all reviews on this website were signed with Aveling Homes Pty Ltd. Aveling Homes possesses a copy of each of these client reviews. Some customers have opted to provide a star rating only without a supporting comment.

  • Contract Number: 12083
    Verified by Aveling Homes Official
    reviewed on March 3, 2016

    The experience overall was very smooth and we are appreciative of the work and professionalism provided by most of the staff at Aveling Homes. Of particular mention were _______, _______, _______, and _______. We are very much looking forward to settling into our new home, given the positive experience we had.

  • Contract Number: 12051
    Verified by Aveling Homes Official
    reviewed on March 2, 2016

    Again. We are extremely happy with the service provided by our sales man _______. The process after this felt very messy. We were assigned a pre-start lady that was ‘leaving’ and we felt she tried to rush a lot of our decisions and gave no guidance which we wanted as this was our first home. We then had many issues with our tile selection which I am not sure if this stemmed from the tile company or the construction consultant. This issue also took far too long to be rectified and I had to chase up for it to be done. We are aware that there will always be some issues with the build as not every trade is perfect but felt some of the trades were just a bit lazy which caused these issues. When doing our pre-handover we would have hoped our Site Manager would be a perfectionist but we felt he glossed over these items to ‘have the house done, tick off the list’. Finally after meeting the stand in supervisor today, he was approachable and nice to deal with. We feel good that these items are going to be rectified and haven’t been forgotten or passed along, but I can’t judge much further until then.

  • Contract Number: 12028
    Verified by Aveling Homes Official
    reviewed on February 26, 2016

    Construction was done in timely manner. All the consultants (including site manager) were helpful considering this is my first home.

  • Contract Number: F1075
    Verified by Aveling Homes Official
    reviewed on February 25, 2016

    They were very quick and were very organised. Everything went smoothly and explained everything in an easy manner.

  • Contract Number: 12064
    Verified by Aveling Homes Official
    reviewed on February 25, 2016

    Very friendly and professional service from the sales rep _______ to _______ our site manager and _______ the construction consultant. House was built to a high standard and very minor issues were addressed quickly and efficiently. Definitely would recommend Aveling Homes to all of our contacts. Thanks for our new home!

  • Contract Number: 12004
    Verified by Aveling Homes Official
    reviewed on February 24, 2016

    Time from sign up till the start of construction was far too long. Paper work took twice as long as the actual house was to be built. Extremely disappointed with the verandah debacle. Believe the costs to fix the verandah were ridiculous as we watched what was done we didn’t think the price charged was appropriate. We do understand that we should have checked the plans before signing but also expected the drafting person would have some common sense and have pointed this out. I mentioned the gable /verandah several times with _______ & _______ and they assured me it was correct. A picture was given to both of what we wanted which clearly showed the large verandah.

  • Contract Number: 12095
    Verified by Aveling Homes Official
    reviewed on February 19, 2016

    Overall the finished product is acceptable. _______ has done a great job with the time and quality of the build. The appalling customer service on _______’s behalf is a real let down. The cabinets are still unacceptable. Finally on comparison of the specification with other builders Aveling does not provide the level of standard products to be expected form a builder of this level.

  • Contract Number: 11971
    Verified by Aveling Homes Official
    reviewed on February 17, 2016

    We are very happy with the overall experience with Aveling Homes and their staff, however I would suggest that maybe you look at changing some off your contractors, as that seems to be where you are being let down in the building experience. I have yet to experience the after Handover service with any issues we may have after moving in, but I do hope the good service continues.