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Aveling Homes

4.3
from 760 reviews

 

avelinghomesproductreviews.com.au, which is wholly owned and operated by Aveling Homes Pty Ltd, displays the official customer handover reviews that have been received by Aveling Homes Pty Ltd since January 2014.We decided to establish this review website for our customers as we strongly oppose review websites that allow people to be paid incentives in exchange for their reviews. As the ACCC says “The ACCC recognises the potential for incentives to cause biased reviews, inflating review results and misleading consumers in some circumstances”: ACCC Online Reviews Guide-November 2013.

Aveling Homes is proud to say that no review on this website has been received due to a financial incentive.

Any official customer handover review form that did not have an option for the customer to provide an overall rating of Aveling Homes Pty Ltd has not been published. Some clients may specifically request that we do not publish their official customer handover review. If a client makes such a request then we will not publish their handover review. Aveling Homes Pty Ltd will keep a copy of such requests. Prior to January 2014 Aveling Homes Pty Ltd did not conduct official handover reviews. Aveling Homes Pty Ltd has verified that all published reviews are those of actual clients. Aveling Homes Pty Ltd confirms that no review has been altered prior to publication except for the removal of employee and sales agents names in order to protect their privacy (this accounts for the underlined spaces in some reviews).avelinghomesproductreviews.com.au is not associated with productreview.com.au. On the 1st of February 2017 Aveling Homes Pty Ltd consolidated its various trading names and as a result of this decision avelinghomesproductreviews.com.au included the official customer handover reviews from the First Home Owners Centre and Aveling Developments. Building contracts for all reviews on this website were signed with Aveling Homes Pty Ltd. Aveling Homes possesses a copy of each of these client reviews. Some customers have opted to provide a star rating only without a supporting comment.

On the 14th October 2021, in the interest of additional transparency for the consumer, Aveling Homes Pty Ltd made the decision to remove all reviews that were submitted by customers of Aveling Homes Pty Ltd trading as First Home Owners Centre and Aveling Homes Pty Ltd trading as Aveling Developments. The number of reviews and the star rating that appear on this website reflect this change.

  • Alan
    Contract Number: 13095
    Verified by Aveling Homes Official
    reviewed on February 25, 2022


    All staff were very helpful and professional everything ran smoothly 100% would recommend Aveling homes

  • Annette
    Contract Number: 13032
    Verified by Aveling Homes Official
    reviewed on January 28, 2022

    Over all I’m extremely happy with the level of service and professionalism of the Aveling homes team. With the building industry the way it is at present, I am so excited how my new build progressed. From my initial phone conversation with ______ ____RIP 😢 to _____ (______ 😁) my site manager, everyone has been lovely to deal with. Overall I would not hesitate to refer anyone to build with AVELING HOMES.

  • Matthew & Rebecca
    Contract Number: 12965
    Verified by Aveling Homes Official
    reviewed on January 25, 2022

    The sales process was good, the contract phase was drawn out and frustrating, but once the build began the process was very smooth. Communication was always timely and professional.

  • Eleanor
    Contract Number: 13021
    Verified by Aveling Homes Official
    reviewed on December 21, 2021

    From my very first meeting with Aveling to my last everything has been a breeze. Every time I had a question my emails were answered so quickly and any query I had about the build itself _____ was able to answer straight away. I felt supported the whole way through the building process, I was never left in the dark and was constantly updated with anything going on. Thank you Aveling Homes for making this process so easy!

  • Koch
    Contract Number: S13002
    Verified by Aveling Homes Official
    reviewed on December 21, 2021

    It’s been a long journey, as I definitely built at a crazy time; but we got there in the end! A lot of the issues we had were out of everyone’s control, and Aveling did their best to minimise the effect it would have on the build time. All Aveling staff were always approachable, friendly and helpful and responded to my questions as best they could, and I fully understand that sometimes their hands were tied. I would definitely recommend Aveling to family and friends; my home is finished off beautifully and I can’t wait to move in!

  • Shaun
    Contract Number: 13092
    Verified by Aveling Homes Official
    reviewed on December 13, 2021

    Overall they were ahead of schedule and under budget with a quality build. I would not have an issue recommending them or building with them again based on my experience in the last 14 months even the warranty offered in my opinion is phenomenal. I work away and could barely visit the house construction so relied heavily on them to do the right thing and they delivered

  • Jordan Fyfe
    Contract Number: 13089
    Verified by Aveling Homes Official
    reviewed on December 10, 2021

    An amazing group of people who helped and went above and beyond every step of the way

  • Jake & Crystal
    Contract Number: 12990
    Verified by Aveling Homes Official
    reviewed on December 3, 2021

    The only aspect of our entire build from start to finish that was less than satisfactory was during Pre Start selections. We found _____ to be a little difficult to work with. She was rigid in the way she approached the work for example “I only work forwards, I don’t work backwards” in response to us needing time to get back to her on decisions. She was unwilling to source suppliers for our selections that were not “standard” and wanted us to find the suppliers ourselves. She reluctantly sourced some suppliers for us once we had exhausted all our research efforts. In addition to this we found her response to emails and phone calls to be unacceptably slow. The entire pre start selection process was overly prolonged and difficult and not enjoyable and exciting for first home / forever home builders.