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Aveling Homes

4.3
from 871 reviews

 

avelinghomesproductreviews.com.au, which is wholly owned and operated by Aveling Homes Pty Ltd, displays the official customer handover reviews that have been received by Aveling Homes Pty Ltd since January 2014.We decided to establish this review website for our customers as we strongly oppose review websites that allow people to be paid incentives in exchange for their reviews. As the ACCC says “The ACCC recognises the potential for incentives to cause biased reviews, inflating review results and misleading consumers in some circumstances”: ACCC Online Reviews Guide-November 2013.

Aveling Homes is proud to say that no review on this website has been received due to a financial incentive.

Any official customer handover review form that did not have an option for the customer to provide an overall rating of Aveling Homes Pty Ltd has not been published. Some clients may specifically request that we do not publish their official customer handover review. If a client makes such a request then we will not publish their handover review. Aveling Homes Pty Ltd will keep a copy of such requests. Prior to January 2014 Aveling Homes Pty Ltd did not conduct official handover reviews. Aveling Homes Pty Ltd has verified that all published reviews are those of actual clients. Aveling Homes Pty Ltd confirms that no review has been altered prior to publication except for the removal of employee and sales agents names in order to protect their privacy (this accounts for the underlined spaces in some reviews).avelinghomesproductreviews.com.au is not associated with productreview.com.au. On the 1st of February 2017 Aveling Homes Pty Ltd consolidated its various trading names and as a result of this decision avelinghomesproductreviews.com.au now includes official customer handover reviews from the First Home Owners Centre and Aveling Developments. Building contracts for all reviews on this website were signed with Aveling Homes Pty Ltd. Aveling Homes possesses a copy of each of these client reviews. Some customers have opted to provide a star rating only without a supporting comment.

  • Jake
    Contract Number: F1469
    Verified by Aveling Homes Official
    reviewed on June 21, 2021

    I was satisfied with the overall experience.

  • Ross Broodryk
    Contract Number: F1465
    Verified by Aveling Homes Official
    reviewed on June 16, 2021

    Aveling Homes were extremely easy and pleasant to work with throughout the entire home building experience! The process from start to finish was easy and stress free! The staff were always super helpful and always made time to listen and reply to my queries whether they were dumb or not and they ensured the process ran as smooth as possible. Could not recommend them more to build your home with!

  • Osula & Ojo
    Contract Number: 13013
    Verified by Aveling Homes Official
    reviewed on June 14, 2021

    Overall, I had a good experience with my build. The quality and level of workmanship was quite impressive and they were flexible with any variations I had later in the build. I will definitely be using Aveling Homes again and would recommend them to my friends.

  • Crook & Bloomer
    Contract Number: 13008
    Verified by Aveling Homes Official
    reviewed on June 9, 2021

    Whilst extremely satisfied with the construction perspective of the build, the entire preconstrution element is less than desirable for your clients. Our sales representative was inattentive, skipped core elements of the contract information (paid for at down the track at our expense), avoided queries and as soon as our contract was signed, we never had contact with them again. The customer service by administration staff was awful and had us regretting choosing Aveling. Receiving a call from a member of staff stating that us (the clients) were uneducated is disrespectful and degrading. Having hostile interactions with staff and having them shut down the building process on us following their mistakes, was difficult to endure and unnecessary. In light of this, the construction team were amazing – their communication was superb, the workmanship was great, they went above and beyond to ensure client satisfaction and for that we thank them. Whilst we acknowledge this is a difficult time to be building, the poor customer service provided by administration staff through the preconstruction process cannot be overlooked. Overall, we have been satisfied with the process and would recommend Aveling based on the final product received and the members of staff we interacted with during the construction process.

  • Joubert
    Contract Number: 12987
    Verified by Aveling Homes Official
    reviewed on June 9, 2021

    Our experience with Aveling homes has been a real pleasure from the word go. There were a few hiccups along the way as you would expect when building. ______ went above and beyond to ensure we were kept in the loop and that any concerns were being taken care of. We are truly grateful and will definitely tell friends and family about our experience. Best Regards _______, ______and little _______.

  • James Goddard
    Contract Number: G1367
    Verified by Aveling Homes Official
    reviewed on May 24, 2021

    People I have dealt with are professional and proficient. When difficult times presented themselves, Aveling Homes were there to help. Practice insight on licensing on childcare centres would be beneficial moving forward (site specific). Happy with the process.

  • Nathan & Kieu
    Contract Number: F1440
    Verified by Aveling Homes Official
    reviewed on May 21, 2021

    Overall the experience was great, it is always anxious building a first home. Our construction consultant helped with that anxiousness by always keeping up with replies to our emails. Site manager was great as well as he always turned up on time and explained everything that needed to be in an experienced manner.

  • Gershom Rowland
    Contract Number: 12901-R
    Verified by Aveling Homes Official
    reviewed on May 13, 2021

    I’ve had a long and adventurous journey will Aveling homes, but it was all worth it in the end.